Expédition & retours

At Men’s Clothing Soldes Boutique, we strive to make your shopping experience seamless and satisfying. Below you’ll find all the details about our shipping and return policies.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

We offer two shipping options to meet your needs:

International Shipping

We ship worldwide, with the exception of some Asian countries and remote areas not served by our carriers. International customers are responsible for any customs fees or import duties that may apply.

Note: Delivery times may vary for international destinations depending on customs processing.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return or exchange it within 15 days of receiving your package.

Return Conditions

To be eligible for a return or exchange, your item must:

• Be in its original condition (unworn, unwashed, unaltered)
• Have all tags attached
• Be in its original packaging
• Include the delivery note or invoice

Non-Returnable Items

For hygiene reasons, the following items cannot be returned or exchanged:

• Underwear
• Final sale/promotional items

Return/Exchange Process

1. Contact our customer service within 15 days of receiving your order by emailing [email protected] with your order details and reason for return/exchange.
2. Wait for approval – We’ll email you a Return Merchandise Authorization (RMA) with detailed instructions.
3. Package your item carefully in its original packaging with all required documents.
4. Ship your return to:
   Men’s Clothing Soldes Boutique
   Retours et Échanges
   93 Rue Jules Simon
   Rennes, FR 94124
5. Wait for confirmation – We’ll email you once we receive and inspect your return.

Return Request Template

Subject: Return/Exchange Request – Order #[order number]

Hello Men’s Clothing Soldes Boutique team,

I would like to request a [return/exchange] for the following item:

Order number: [your order number]
Receipt date: [receipt date]
Item concerned:

Promo !

Aperçu

Pull

Cardigan Boutonné Uni

35,99 € Le prix initial était : 35,99 €.25,19 €Le prix actuel est : 25,19 €.

Reason for return/exchange: [briefly describe the reason]

I confirm that the item is in its original condition with all tags and packaging.

For an exchange, I would like: [new desired item, size, color if different]

Sincerely,
[Your full name]
[Your email address]
[Your phone number]

Refunds

Once your return is approved:

• Your refund will be processed within 5-7 business days of receiving the returned item
• The amount will be credited to your original payment method (Visa, MasterCard, JCB, or PayPal account)
• Original shipping fees are non-refundable unless the return is due to our error

Exchanges

• We will ship the new item once we receive and inspect the original returned item
• Shipping fees for the new item will be your responsibility unless the exchange is due to our error
• If the exchanged item has a different price, we will adjust the amount accordingly

International Returns

For customers outside France:

• International returns are accepted under the same conditions
• International return shipping fees are the customer’s responsibility
• We recommend using a tracked and insured shipping service

Note: Returns are not accepted from non-serviced areas mentioned in our delivery policy.

Questions?

If you have any questions about our shipping or return policies, please don’t hesitate to contact our customer service team at [email protected].

Thank you for shopping with Men’s Clothing Soldes Boutique – your partner in affordable men’s fashion!